Refunds & Warranty

For product refunds or warranty claims, all items must be returned to our PO Box within 14 days of the purchase date.

For change of mind / refund cases we will inspect the item(s) for use and / or damage. A 30% restocking fee applies, we will refund 70% of the purchase price upon receipt and inspection of the item(s).

Due to the nature of the products we sell, no refunds or warranties are available for damaged parts.

Postage is not refundable under any circumstance.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.